Elizabeth "Liz" Wardon interns in Reaching Resolution's clinical training internship program. She has completed her Master's level program and is highly trained in providing marriage and family therapy to couples and families, as well as in facilitating support groups.
At Reaching Resolution, she offers quality clinical services to couples and families at a reduced rate under the supervision of Dr. Masiello.
Marketta Ray is an intern in Reaching Resolution's clinical training internship program. Ms. Ray is an attendee of a Master's level University program gaining additional clinical skills in providing outpatient services. She is well trained in providing mental health services to individuals, specializing in working with young adults in college and career transition. At Reaching Resolution, she offers quality clinical services to children, teens, and adults at a reduced rate under the supervision of Dr. Masiello.
Scott Brown, a licensed certified teacher in North Carolina, directs our Educational Services program for elementary, middle, and high school students. Mr. Brown consults with parents about educational intervention plans in school and provides educational strategies for students to help them improve learning, increase motivation at school, and develop study skills at home. He also provides evaluations to identify learning disabilities or other learning needs.
Mr. Brown is also highly experienced in working with exceptional children (EC) to help improve their academic achievement and reach their educational goals. He also has experience educating children for whom English is a second language (ESL), as well as teaching students who are in academic honors programs. In addition to his work at Reaching Resolution, he teaches in the Charlotte Mecklenburg School System and is the Executive Director and founder of Agent Einstein STEM Camp, a summer educational science, technology, engineering, and math program in the Charlotte area.
Derek Humphries is Reaching Resolution's office manager. He handles all insurance billing and insurance related matters, as well as provides service invoicing. He is available to answer insurance and billing questions and can be reached through the form on the Contact Us page, as well as by calling the Reaching Resolution phone number.
Tracy Masiello is a Developmental Psychologist with over 20 years of experience in the areas of child and adolescent development, parent-child and family relationships, and the treatment of emotional and behavioral disorders. She additionally is a Licensed Professional Counselor (LPC) and a Licensed School Counselor in North Carolina. She has extensive clinical expertise in working with children and families experiencing transition due to separation, divorce, or remarriage. She also is highly specialized in providing interventions for children with Oppositional Defiant Disorder and Attention-Deficit/Hyperactivity Disorders, and is a certified Parent-Child Interaction Therapist (PCIT).
Dr. Masiello is also a trained and certified Parenting Coordinator serving the Buncombe County (Judicial District 28) and Mecklenburg County (Judicial District 26) Courts. She helps parents involved in divorce and custody cases to resolve their disputes, as well as mediates divorces and civil matters. She is a Superior Court mediator certified by the North Carolina Dispute Resolution Commission.
Dr. Masiello is an associate member of the American Bar Association, as well as a member of the American Psychological Association, the American Counseling Association, the Association for Play Therapy, the North Carolina School Counselor Association, and the North Carolina Association of Professional Family Mediators.
In addition to her counseling and mediation services, Dr. Masiello conducts research on effective strategies for strengthening family relationships and promoting healthy child and adolescent development. As the recipient of several federal research grants, the findings from her studies have been extensively published in professional journals, books, and reviews.