Insurances Accepted at Reaching Resolution in Matthews, NC

Reaching Resolution accepts major health insurances. For more information call us today. We are ready to help you feel better.

Rates

Intake session with Dr. Lauren Chase, Shannon Freeman, Carolyn Powell, Eve Rogerson, and Tiaira Robinson is $170.
Intake session with Dr. Tracy Masiello is $250.

A standard therapy session (50+ minutes) with Dr. Lauren Chase, Carolyn Powell, or Eve Rogerson is $140.

A standard therapy session (50+ minutes) with Shannon Freeman or Tiaira Robinson is $150.

A standard therapy session (50+ minutes) with Dr. Tracy Masiello is $195.

**For clients using one of the insurances we are in-network with, we accept the contracted rate for that insurance.**

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Insurance

We are in-network with the following insurance providers:

Blue Cross Blue Shield (except Blue Value, Blue Local, and Blue Lowe’s)

North Carolina State Health Plan for Teachers and Employees

Aetna

Clinicians accept Optum/United Healthcare

We also bill out of network for other insurances. Call for more information.

Full payment of any co-pays, co-insurance, deductibles, or out-of-network fees are required at the start of each session.

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Reduced Fee Services

For those who are uninsured, under-insured, or have insurance we don’t accept and are unable to afford our cash rate, we have limited openings based on availability, ranging from $0- $30 per session, for children, teens, adults, couples, and families. Rates are based on income. These services are provided by advanced Masters-level interns with appropriate training and experience. Call for more information.

Good Faith Estimate Notice

Effective 1/1/2022, under Section 2799B-6 of the Public Health Service Act, you have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services.

You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.